Can I still order online?
Yes, you can still order online as normal and we can still deliver to you once we move into alert levels 3 & 2. We will be offering free contactless LOCAL delivery on our larger oversized items and furniture items. (Please see our free local deliveries information section).
When will my order arrive?
We are aiming to keep to all our delivery times once safe to do so, please bear in mind that your order may take a little longer to arrive than usual due to the rising demand for delivery services nationwide. If you are concerned, please contact us via our social media channels or by email firstname.lastname@example.org
Are your stores still open?
Our Tirau store is now open in alert level 2. Our online store remains open with orders shipped out in alert levels 3 & 2.
Are there any changes to deliveries of larger items?
Deliveries of oversized items and furniture are still going ahead as usual once we move into level 3 & 2, we will contact you regarding your delivery so we can speak to you to arrange a safe delivery of your large item. Our freight partners have all the appropriate processes in place to ensure a safe and smooth delivery for both parties. if you have covid 19, sick or self isolating due to covid 19 please let us know, we all have to work together to ensure every ones safety. Auckland and Northland customers for oversized & large furniture items we are unable to deliver under alert level 4. All orders will be shipped in alert level 3.